cluppr

End-User License Agreement

Effective July 2, 2026

1. Acceptance of Terms

This End-User License Agreement ("Agreement") is between CinnTech Ltd. ("CinnTech," "we," "us") and the individual or organization ("you," "User") accessing or using cluppr, the client management platform available at app.cluppr.io ("the Platform"). By logging into or otherwise using the Platform, you agree to be bound by this Agreement.

2. License Grant

Subject to this Agreement, CinnTech grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for the internal business operations of CinnTech, solely through accounts provisioned and authorized by CinnTech. The Platform is not available for public self-registration.

3. Account & Access

Accounts are provisioned individually and are not to be shared. Multi-factor authentication is mandatory for all accounts. Access is role-based (owner, admin, tech, sales) and scoped to what is required for your role. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.

4. Acceptable Use

You agree not to:

  • Use the Platform for any purpose outside CinnTech's authorized business operations
  • Attempt to access data, accounts, or systems you are not authorized to access
  • Reverse engineer, decompile, or attempt to extract the source code of the Platform
  • Interfere with or disrupt the integrity or performance of the Platform
  • Use the Platform to violate any applicable law or third-party right

5. Connected Third-Party Services

The Platform integrates with third-party services on your organization's behalf, including Stripe, QuickBooks Online, Microsoft 365, and MSP tooling such as Action1, SuperOps, Huntress, ControlD, and Hudu. Connecting an integration authorizes the Platform to exchange the data necessary to provide that integration's functionality. Your use of each third-party service remains subject to that provider's own terms. CinnTech is not responsible for the availability, accuracy, or conduct of third-party services.

6. Data Ownership

As between you and CinnTech, CinnTech retains all right, title, and interest in the Platform itself, including its software, design, and underlying technology. Business data you enter or that is synced through connected integrations remains the property of CinnTech and its clients, as applicable, and is handled as described in our Privacy Policy.

7. Disclaimer of Warranties

The Platform is provided "as is" and "as available," without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. CinnTech does not warrant that the Platform will be uninterrupted, error-free, or fully secure.

8. Limitation of Liability

To the maximum extent permitted by law, CinnTech shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform, even if advised of the possibility of such damages.

9. Termination

CinnTech may suspend or terminate your access to the Platform at any time, with or without cause. Upon termination, your right to use the Platform ceases immediately.

10. Changes to This Agreement

We may update this Agreement from time to time. Material changes will be reflected by an updated effective date at the top of this page. Continued use of the Platform after changes take effect constitutes acceptance of the revised Agreement.

11. Governing Law

This Agreement is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles.

12. Contact

Questions about this Agreement can be sent to [email protected].